Refund policy

We have a 2-day return and refund policy, which means you have 2 days after receiving your item to request a return or refund. To be eligible for a return or refund, your item must be sealed, unused, and completely intact, in the same condition that you received it. The product must also be in its original packaging, and you’ll need the receipt or proof of purchase. To start a return or refund request, please contact us at wbbglow@gmail.com or call 09617886666. Please do not send any product back without contacting us first.

Damages and Issues

Please inspect your order immediately after receiving it. If you receive a defective, damaged, or incorrect item, contact us as soon as possible so that we can evaluate the issue and provide an appropriate solution.

Non-Returnable Items

We cannot accept returns or refunds for products that have been opened, used, damaged, or are no longer sealed and intact. Sale items and gift cards are also non-refundable.

Exchanges

If you receive a damaged, defective, or incorrect product, please contact us at wbbglow@gmail.com or 09617886666. We will review the issue and let you know whether an exchange is available.

Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved. If approved, the refund will be processed using the applicable original payment method. Processing time may vary depending on your payment provider or bank. For any questions regarding returns or refunds, please contact: Email: wbbglow@gmail.com Phone: 09617886666